What is My Digital Doctor Health Insurance?
Digital Doktorum Health Insurance is with you in your emergency health needs with "Emergency Coverage", adapting to what the changing and developing digital world brings; It is a health insurance where you can get doctor, dietitian and psychologist support online and the e-prescription your doctor will write for your treatment can be covered by your policy.
My Digital Doctor Health Insurance Advantages
With the Emergency Coverage defined specifically for your policy, you are now very advantageous in your emergency health needs. By using your Emergency Situations Coverage, you can cover your health expenses related to inpatient treatments with or without surgery and medical supplies, drugs and examinations during hospitalization, within your limits, in case of emergencies detailed in the Policy Special Conditions. Moreover, this guarantee is valid throughout Türkiye.
With Ambulance Service, support is at your side in case of emergency. You can benefit from this service by calling Allianz Customer Service on 0850 399 99 99 for on-site intervention and/or transfer to the nearest Health Institution in life-threatening emergencies.
Dr. With the Allianz Health Consultancy service, you have the opportunity to access the healthcare hotline that provides 24/7 service with its staff of experienced doctors and nurses. You can benefit from this service in audio, written and video formats. Within the scope of this service, it is only a medical consultancy service, procedures such as prescribing drugs and making a diagnosis are not performed.
You can benefit from health consultancy within your limits by making an appointment from the branch you want by choosing the field you want to receive service from Gynecology and Obstetrics, Pediatrics, Chest Diseases, Internal Diseases and General Surgery with the guarantee of a doctor's consultation.
With Health Support Services, you can benefit from dietitian and psychological support services within your limits.
Download Vivy, your digital health partner, now to benefit from the coverage in your policy, to easily use its features that will help you monitor your health, and to benefit from exclusive content.
Inpatient Treatment Coverage
My Digital Doctor Health Insurance Coverage
| Emergency Situations |
Ambulance Service |
Click for a detailed list of the scope of Emergency Situations coverage provided in your policy. For details of inpatient treatments with or without surgery, you can review the policy-specific conditions. Your coverage limits are stated on the policy.
Ambulance service provided in your policy is valid in case of emergency in life-threatening situations, on the condition of calling "Allianz Customer Services" for on-site intervention and/or transfer to the nearest health institution within the borders of the province where the incident occurred.
Casco Insurance Guarantees
| Inpatient Treatment Opportunities |
Domestic Contracted Institution (AK) |
|
External Contracting Entity (AHK) |
| |
Gross Limit (TL) Payout Rate (%) |
Gross Limit (TL) |
Payment Rate (%) |
| Emergency Coverage |
10,000 100 |
10,000 |
100 |
| Surgery |
10,000 100 |
10,000 |
100 |
| Non-Surgical Treatment |
10,000 100 |
10,000 |
100 |
| Minor Surgery |
10,000 100 |
10,000 |
100 |
| Medical Observation and Treatment |
10,000 100 |
10,000 |
100 |
| Ambulance |
10,000 100 |
Invalid |
- |
Margin Limits
| Remote Health and Support Services |
Limit |
Payment Rate (%) |
| Dr Allianz Health Consulting |
Unlimited |
100 |
| Inspection and Support Services |
3 pcs |
100 |
| Doctor Interview |
3 pcs |
100 |
| Health Support Services |
3 pcs |
100 |
**** Examination and Support Services provided in your policy provide a total of 3 rights in your use of Doctor Consultation and Support to Health services. For example; If you have received 1 Doctor interview service in the same policy period, you can benefit from 2 Health Support Services or you can use 3 of your rights for a single service according to your needs.
After completing the registration process by downloading the Vivy application from the Appstore or Play store, you can get the doctor or dietitian service you request by making an appointment via the Remote Health button on the Services tab. In addition, 24/7 free Dr. You can also access our Allianz service from our Vivy app.
After completing the registration process by downloading the Vivy application from the Appstore or Play store, you can get the doctor or dietitian service you request by making an appointment via the Remote Health button on the Services tab. In addition, 24/7 free Dr. You can also access our Allianz service from our Vivy app. Vivy is a mobile application offered to its customers by Allianz, which aims to provide healthy life support. It offers an experience where you can monitor your health with personalized recommendations and benefit from the health assistant feature by creating healthier routines. In addition, it supports you to protect your health with online doctor interviews, symptom inquiry and medication tracking.
You can make an appointment quickly by clicking the Remote Health Service button on the Services tab in the Vivy application. Remote Health Service appointments are given between 09:00-18:00 on weekdays. Dr. You can benefit from Allianz's free health consultancy service 24 hours a day, 7 days a week.
After creating your appointment, an appointment notification SMS is sent to your mobile phone. When your appointment time comes, you can start a video call with the relevant healthcare professional by clicking the call link in this SMS.
When you click on the cancellation link in the SMS we send when you make an appointment, your cancellation will take place. Your right to a canceled appointment will not be lost. You can make an appointment again whenever you want.
This service; We offer it with our specialist physicians, psychologists and dietitians in the branches of Internal Medicine, Pediatrics and Gynecology, Obstetrics and Gynecology, Chest Diseases and General Surgery. The doctor's examination lasts for 15 minutes, and the psychologist and dietitian interviews take an average of 30 minutes. *The results of the services provided by the physicians working in these branches are not medically guaranteed by Allianz Insurance. Allianz Sigorta reserves the right to add or remove and make changes in all lists without prior notice.
Interruptions due to technical problems during the meeting do not affect your coverage limits.
You can make your health expenditure request through the My Allianz mobile application.
You can access coverage and remaining limit information, health expenditure viewing and health expenditure request, and many more features through online transactions on the My Allianz mobile application or website.
You can submit any request regarding your policy via Allianz Customer Service at 0850 399 99 99.
You can access your policy, special conditions, coverage and remaining limit information, and many more features through online transactions on the My Allianz mobile application or website.
You can access your policy, special conditions, coverage and remaining limit information, and many more features through online transactions on the My Allianz mobile application or website. You can request policy cancellation by calling Allianz Customer Services at 0850 399 99 99. You can exercise your right of withdrawal from your policy for 30 days. In addition, you can view the premium refund conditions within the scope of the "TERMINATION OF INSURANCE AGREEMENT" article of the policy's special conditions.
No, there is only one plan within the scope of My Digital Doctor product. If you wish, you can support your insurance coverage with these products by reviewing our other health insurance products. You can review our other health products from the Private Health Insurances tab.
In the interim period, the policy is not entered. A different person outside of your nuclear family cannot be covered by the same policy.
Your policy will be renewed automatically at the end of the first year following the contract date. If you want to cancel your renewed contract, you can use your right of withdrawal within 30 days after the renewal period.
