What is My Cute Friend Insurance, What Does It Cover?
With Cute Dostum Insurance, our cat and dog friends are under the guarantee of Allianz! Cute Dostum ensures that your pets benefit from the best health services, similar to our private health insurance we offer to you, and covers the general health expenses you will make in case of emergencies and diseases. Moreover, it is valid in all veterinary and animal hospitals in Turkey. In addition, you can benefit from various assistance services for our lovely friends at contracted veterinarians. By choosing the most suitable package for your needs from the packages with different limits, you can take your lovely friend under the guarantee of Allianz.
Would you like to know about our Special Offer?
You can fill out the form to get detailed information and offer about the Cute Dostum insurance, which you can benefit from in all veterinarians and animal hospitals with Allianz assurance.
Terms of Sympathy Campaign
At Allianz, we care not only for our pets, but also for our street animal friends.
In cooperation with Semtpati, we will present a Cute Friend Mini Package for the first 100 dogs adopted using the Semtpati application or website throughout 2023, to thank the person who made the adoption.
My Dear Friend Insurance Coverage
| Inpatient Treatment |
Outpatient Treatment |
Personal Responsibility |
Assistant |
My Cute Friend Insurance Advantages
Comprehensive health service for examination, medicine, x-ray, analysis and surgery expenses valid in all veterinary and animal hospitals in Turkey
The possibility of treatment without waiting period in emergency health problems and inpatient services
Various assistance services that you can benefit from free of charge once a year at contracted veterinary and animal hospitals
3 alternative package options with different limits and fixed prices to suit your needs
9 installments advantage for payments made by credit card
My dear Friend Insurance Assistance Services
Our pet friends can benefit from the following services once a year free of charge at Allianz-contracted veterinary and animal hospitals
- Veterinarian examination
- Eye cleaning, ear cleaning, nail cutting
- Up to 30% discount on accommodation and boarding services
- Up to 20% off on pet products
- For all other services, the opportunity to receive service over the Turkish Veterinary Medical Association Base Price Tariff.
Why Allianz?
- You can benefit from your insurance without any waiting period in inpatient treatments and emergencies.
- Your pet is insured against both urgent health problems and diseases it may encounter in daily life.
- No matter where you are, you can get treatment from all veterinary and animal hospitals in Turkey.
- With 24/7 veterinary advice line, you can get counseling for your cat and dog whenever you want.
It covers the treatment costs that may occur in unexpected situations that may happen to your cat or dog (fractures as a result of falling from a height, poisoning, injuries as a result of fights, traffic accidents, etc.) and treatment expenses when sick, surgery, imaging and outpatient and inpatient treatment costs in cases that require minor intervention.
Fixed premium payments are valid for all 3 packages with different limits within the Cute Dostum insurance. Related package prices: Mini Package: 1.950 TL Midi Package: 2.950 TL Maxi Package: 4.430 TL
You can have it done for your cat and dog over 6 months and younger than 10 years old.
There is no waiting period for emergencies and inpatient treatments specified in the policy. For outpatient treatments other than emergencies, you can start using the product 60 days after purchase. Outpatient treatment expenses due to diseases that will occur during this period are not covered by the coverage.
Yes, Cute Dostum Insurance is valid in all veterinary and animal hospitals in Turkey.
After your treatment in veterinary and animal hospitals, you can request a refund for your pet's health expenses by applying to Allianz Customer Service 0850 399 9999 or e-mail to aztrotodisiihbar@allianz.com.tr. Documents required for your reimbursement request: Documents for Claims in Case of Disease: Claims treatment declaration (filled by the veterinarian and pet owner.) Animal Report Card/ Passport Veterinarian Report Veterinary Laboratory/Imaging Results Veterinary Surgery Report, Photo if any, Prescription Veterinary Invoice* (Original invoice) For e-archive invoices, wet signature and stamped original must be sent to our company.) Photocopy of Identity of the Insured (belonging to the Pet Owner) IBAN number of the Insurer. . ) Statement Reports In case of traffic accident Traffic Accident Detection Report License Photocopy Animal Report Card/ Passport Veterinary Doctor Report Veterinary Laboratory/Imaging Results Veterinary Surgery Report Photo if available (in case of accident) Prescription Veterinarian Invoice* (Original invoice must be submitted. For e-archive invoices, signature and stamped original must be forwarded to our company.)
You can reach us from our Cute Friend Consulting Service at 0850 311 5918 to reach the 24/7 veterinary hotline or to make an appointment for assistance services..
